The presenters will discuss cloud-based case management and the use of electronic communication in dispute resolution generally. The presenters suggest that “we are all online dispute resolvers” and that dispute resolution is becoming more a “choreography of communication” than a discrete physical event. Various modalities of communication will be considered along with the issues of confidentiality and security, asynchrony, digital accountability and the digital divide.
The Center for Appropriate Dispute Resolution in Special Education
Supporting the prevention and resolution of disputes through partnership and collaboration
