When we understand what is happening in the brain during conflict, and how empathy helps to regulate both parties within a conflict, we can see the blocks to mutual understanding with more clarity. This helps us to strategize early conflict management with an eye to our ultimate goal: an outcome with maximum response to the needs of both child and education provider. In this session we will explore a more precise understanding of empathy and begin to see where it occurs in the negotiation process. We will experience the empathy approach provided by Nonviolent Communication, and investigate what the world of neuroscience has to offer the field of mediation. Learning Outcomes: 1. The ability to identify where the clients are in their self-regulation process. 2. The ability to identify the blocks to mutual understanding. 3. A familiarity with empathy from a Nonviolent Communication perspective. This presentation will be highly experiential with lots of participation, small group work and active learning.
The Center for Appropriate Dispute Resolution in Special Education
Supporting the prevention and resolution of disputes through partnership and collaboration
