As globalization continues to transform our world, effective cross-cultural dispute resolution is a necessity. However, cross-cultural relationships are often characterized by uncertainty and miscommunication. To succeed in the face of profound difference, parties in conflict must work especially hard to effectively communicate and seek understanding. This presentation examines how the obvious and not-so-obvious cultural difference impacts resolution of inter-personal and inter-state (international) disputes. Specifically, the presentation will bring an international perspective to understanding the impact of culture in the most commonly used international and domestic dispute resolution processes (negotiation and mediation). Special focus will be given to psychology of learning in diverse groups. Based upon the presenter’s past research, he will use short role-plays and will present an approach to conflict, where proper communication of ideas and understanding of those ideas in proper context will unearth some of the blunders we as “conflict resolvers” make while dealing with parties from different culture(s).
The Center for Appropriate Dispute Resolution in Special Education
Supporting the prevention and resolution of disputes through partnership and collaboration
