Advanced Mediation Skills: Creativity, Culture and Conflict

This very practical three hour skills building training will be divided into two different areas - both of which will be focused on specific techniques and strategies that help facilitators and mediators create maximizing environments and move parties toward agreement. The first half will focus on a new model of brainstorming developed by the trainer that takes into account new research in neuroscience, culture, and decision-making. The second half of the workshop will focus on techniques in dealing with difficulties in communication (cultural, psychological, situational, and systemic) - i.e. working with "difficult people" in a more productive way.